1. TURN OFF WATERKeep the damage from increasing and make sure you turn off the water to the structure.
2. IDENTIFY SOURCEIf possible, try to identify the source the water is coming from. This will help our team come prepared.
3. REMOVE VALUABLESFocus on items that are nearly submerged and work your way up to a safe height.
Fantastic, Bales technician was prompt and completed a very thorough job inspecting our home for mold and a moisture drive issue we had been looking for. He answered all our questions regarding what we should do for a viable fix and helped us make the proper decision. Without Bales’ knowledge and expertise in this case we would be lost. Bales left us feeling confident and happy that we could fix the issue at hand. Bales is extremely meticulous and logical in their approach to this work.. Don't think twice, call Bales!
Description of work:
Mold inspection, water damage, and slab moisture readings for lack of vapor barrier underneath slab.
Bales Restoration was highly responsive to a city sewer backflow into the basement of a rental property of mine. Bales took care of everything in a timely and professional manner.
Description of work:
Cleaned up sewer backflow into a house basement
I would like to take this opportunity to extend a great big thank you to the Bales team who turned a distressful time for me into relief and joy. I cannot thank you all enough for your amazing customer service, your professionalism, the wonderful job that you did on-site and for your help with reversing my rejected claim with XXXXX Insurance company. Thank you, thank you, THANK YOU! God bless you all!
- A very happy and extremely satisfied customer!
Appreciate your quick response to this unfortunate incident. Your team came on board and got to work. Very Professional Group.
- NSE Public Works
Naval Health Clinic
Thanks to you and your crew for your quick response professionalism and great customer service.
- Director of Operations
Integrated Facility Services
We especially want to call your attention to the superb services provided by Bales. Your company provides physical restoration services, but because of the employees who worked with us, we believe you provide so much more. You provide peace of mind, reassurance, and support during what can be a extremely distressing, anxiety-ridden , and emotionally vulnerable time after a catastrophic event.
Bales….. they are amazing! They are so professional, fast and great communicators. We would recommend them in a heartbeat. Your folks have come and gone and the contracting crew is in the final stages of getting things buttoned up
- Insurance Agent
Thanks - You guys have been a wonderful resource for us! All your techs are awesome!! Here's to 2017!!!
All the best,
Puget Sound area insurance agency