When water floods your home, finished hardwood floors can be affected. In most cases, within minutes or hours the flooring will show signs of stress. Stress usually manifests itself by “cupping” with the edges of the boards rising to create a “dished” appearance. This damage can be reversed, in most cases, by our skilled technicians applying high vacuum pressure over several days. This is possible by using specialized panels that vacuum the water and moisture from the wood flooring. In many cases, nothing more needs to be done after this, but in some cases the floors can be lightly screened (sanded) and re-coated. In more extreme cases, a full sanding might be required, but it is always better to evaluate and move quickly rather than simply remove wonderful wood flooring.
Hardwood Floor Drying
Minimize Damage
1. TURN OFF WATER
Keep the damage from increasing and make sure you turn off the water to the structure.2. IDENTIFY SOURCE
If possible, try to identify the source the water is coming from. This will help our team come prepared.3. REMOVE VALUABLES
Focus on items that are nearly submerged and work your way up to a safe height.Feedback
Though is was a series of unfortunate events that required us to contact Bales Restoration, it was truly a pleasure working with them to correct the issues that needed correction. Throughout the entire process, from our first contact with them through the end of the project, Bales was incredibly professional and responsive. Working routinely with a variety of contracted services providers, their professionalism was truly unmatched. Additionally, their focus throughout the process was on health and safety, and as we are an agency working with vulnerable populations, we were grateful this was their first priority.
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-Sincerely,
Brook Knight, CEO
Fantastic, Bales technician was prompt and completed a very thorough job inspecting our home for mold and a moisture drive issue we had been looking for. He answered all our questions regarding what we should do for a viable fix and helped us make the proper decision. Without Bales’ knowledge and expertise in this case we would be lost. Bales left us feeling confident and happy that we could fix the issue at hand. Bales is extremely meticulous and logical in their approach to this work.. Don't think twice, call Bales!
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- Homeowner
Description of work:
Mold inspection, water damage, and slab moisture readings for lack of vapor barrier underneath slab.
Bales Restoration was highly responsive to a city sewer backflow into the basement of a rental property of mine. Bales took care of everything in a timely and professional manner.
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- Homeowner
Description of work:
Cleaned up sewer backflow into a house basement
I would like to take this opportunity to extend a great big thank you to the Bales team who turned a distressful time for me into relief and joy. I cannot thank you all enough for your amazing customer service, your professionalism, the wonderful job that you did on-site and for your help with reversing my rejected claim with XXXXX Insurance company. Thank you, thank you, THANK YOU! God bless you all!
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- A very happy and extremely satisfied customer!
Bales Restoration stands out for a number of other qualities related to their business practice. They provide prompt and friendly service, their staff are efficient and well-trained, they work hard to accommodate any needs and requests we might have, and they provide regular communication with us in a clear and concise manner. I would highly recommend Bales Restoration to anyone needing restoration work. They have been really terrific to work with.
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- Sincerely,
Brook Knight, CEO
Appreciate your quick response to this unfortunate incident. Your team came on board and got to work. Very Professional Group.
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- NSE Public Works
Naval Health Clinic
Thanks to you and your crew for your quick response professionalism and great customer service.
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- Director of Operations
Integrated Facility Services
We especially want to call your attention to the superb services provided by Bales. Your company provides physical restoration services, but because of the employees who worked with us, we believe you provide so much more. You provide peace of mind, reassurance, and support during what can be a extremely distressing, anxiety-ridden , and emotionally vulnerable time after a catastrophic event.
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- Homeowner
Bales….. they are amazing! They are so professional, fast and great communicators. We would recommend them in a heartbeat. Your folks have come and gone and the contracting crew is in the final stages of getting things buttoned up
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- Insurance Agent
Thanks - You guys have been a wonderful resource for us! All your techs are awesome!! Here's to 2017!!!
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All the best,
Janine/CEO
Puget Sound area insurance agency